Product Warranty
MyCustomPens.com
Why use just a pen... When you could be using a beautiful handcrafted original writing instrument?
Once you have made your selections, please know that we want you to be pleased and satisfied with the craftsmanship and high quality of your choices. We take great pride and care in crafting and producing our genuine handmade items. Therefore, we use only the best available materials in the creation processes
for these fine writing instruments.
High standards, unquestioned quality, outstanding craftsmanship and going the extra mile for our customers is what we believe will keep our business growing at an ever increasingly rapid pace.
As a result of this strong commitment and belief, we are pleased to offer a full "90" day money back general guarantee on workmanship and many of the materials for the embellishments (metal trimming on our pens, bottle stoppers, etc) have extended or lifetime warranties.
If you are dissatisfied, please return the original items ordered within the "90" day period for possible repair or replacement or for a return of your money (less shipping).
This is your guarantee of satisfaction and
our statement of commitment
to keep our customers happy and returning often.
Please, remember it is very important to take proper care of your items as described on the "Pen Care" page.
If you have any questions or concerns...
as always, please contact us through email or by phone.
Now, enjoy our unique website
and may God Bless...
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See the NEW STUFF!!!
See our SPECIALS!!!
Our OTHER STUFF!!!
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God Bless our Troops and The USA
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Copyright MyCustomPens.com 2002-2009
All Rights Reserved
Prepared for you by: SueSue
Top Quality, Custom Made Writing Instruments to be Proud of...
